Privacy information

About this notice

This notice explains the Gateway Executive Suites website, the information involved in visiting it, and what happens when you choose to contact us or use a linked service. Gateway Executive Suites is located at 500 East E St, Ontario, CA 91764.

You can explore our spaces without creating an account on this website. Online reservations are completed on Satellite Deskworks, a separate service with its own privacy information and terms.

When you contact Gateway

When you submit an inquiry, your name, email, phone and optional business name, message, selected service, page, language, and permission to respond are sent to Gateway through AWS API Gateway, Lambda, and Simple Email Service. The visitor email is used as Reply-To for the team notification and as the destination for an automatic receipt in the selected language. The receipt confirms the inquiry, explains that our team will respond as soon as possible, and does not repeat your name or message. Receipt frequency is limited to reduce unwanted email. The form does not send automatic marketing emails or store your draft in browser storage. AWS processes network information to deliver and protect the service. Short-lived request identifiers, keyed hashes, status, and rate counters are stored in DynamoDB to limit abuse and duplicate emails; those records are marked to expire within 24 hours, and removal can take longer. Application logs contain request identifiers and outcomes rather than form content and are retained for 14 days in the supplied deployment. Inquiries delivered to the business mailbox follow Gateway’s email retention practices.

When you call or write to us, you may choose to share your name, business name, telephone number, other contact details, and workspace needs. For a room inquiry, this may also include your preferred date, guest count, and intended use.

Information you provide may be used to answer your questions, discuss suitable spaces, arrange a visit, follow up on your request, or administer a reservation or membership. Selecting a space on our Contact page only changes the guidance and links shown; it does not send an inquiry or reserve a room.

Information involved in browsing

The website’s hosting and network providers may process ordinary request information, such as your IP address, browser or device information, the page requested, and the time of the request. This information may be used to deliver pages, diagnose errors, and protect the service.

This website has inquiry forms for workspace and recording requests, as well as general questions on the Contact page. It has no account registration or payment-entry fields. Its photographs, fonts, styles, and scripts are served with the website rather than through embedded advertising or social-media services.

Cookies, analytics, and browser signals

The website’s own code does not set cookies, store your selections in browser storage, or include analytics, advertising pixels, or scripts that follow you across other websites. Hosting or security services may have separate technical practices.

The site does not change its own behavior in response to a browser’s Do Not Track signal; the site itself does not run cross-site tracking. Separate services you choose to visit may use cookies or other technologies under their own policies. You can manage cookies and website permissions through your browser settings.

Planning tools, copying, and downloads

The space selectors and planning tools calculate examples in your browser. Changing an option or copying a planner brief does not send an inquiry or reserve a space. A selection can show an inquiry form and set its service. Only choosing Send inquiry transmits the form details; planner inputs are not included automatically. This website does not save form drafts in browser storage.

Where a planner offers Copy brief or a download, you choose whether to copy the summary to your device’s clipboard or save a text file. If automatic copying is unavailable, you can select and copy the displayed text yourself. Keep or delete saved files and clipboard content using your device’s controls. Saving or copying a brief does not send it to Gateway.

These tools do not need names, patient or client records, payment details, or other sensitive information. The recording planner does not access your microphone or camera and does not capture audio or video. If you later choose to share a saved summary with someone, that sharing happens outside the planner.

Reservations, directions, and calls

• Room reservations: Online booking links open Satellite Deskworks. Booking, account, and payment details are entered there, not into a form on this website. Reservation information may be used by Gateway to manage your booking. Review the privacy information and terms presented by Deskworks before submitting details or paying.
• Directions: Get directions links open Google Maps. Maps may process information about your visit and any location you choose to share. This website does not request your device’s precise location.
• Telephone links: Call buttons open your device’s calling application. You decide whether to place the call.

External services control their own websites and data practices. Leaving this site to use them does not make their privacy policies part of this notice.

Saving Gateway to your contacts

Save our contact downloads a contact card containing Gateway’s business name, phone number, address, and website. Your device may then ask whether you want to add it to your contacts.

The download does not give this website access to your address book or send your personal contacts to Gateway. You can edit or remove the saved card using your device’s contacts application.

Questions about your information

If you want to ask about information you have shared directly with Gateway, correct contact details, or make an access or deletion request, call or write to the team using the details below. Tell us what your request concerns so we can direct it appropriately. There is no self-service account or records portal on this website.

For information controlled by a linked provider, use that provider’s privacy contact or account settings as appropriate. If your question concerns a Gateway reservation, you can also contact us for help identifying the right next step.

Business records and sensitive information

Website request logs, reservation records, and information shared directly with our team are different types of records. Their handling and retention depend on the service involved and the applicable business and legal requirements. Contact Gateway about records held by our team; consult the relevant provider about records it controls.

General workspace inquiries do not require patient records, medical histories, Social Security numbers, or full payment-card details. Please keep your initial inquiry focused on the space and arrangements you need, and use the designated booking or payment process when payment is required.

Updates and privacy contact

Changes to this notice will be posted on this page with an updated date. Please review it when you return, particularly if new website features or services have been introduced.

For privacy questions or requests about information provided directly to Gateway, contact:

Contact and directions · Directions in Google Maps

Website terms